In the midst of the coronavirus pandemic, our top priority is the health and safety of our employees and our customers. We know that reliable, fast internet is critical to your ability to work from home, stay informed, and check…
Here’s our policy updates that go into effect in January 2019. Activation Fee. Thanks to our loyalty pricing (not yet available in all areas), you can now sign a 3 year agreement for services and skip the “connection fee” (the fee…
Our goal is make paying your bill simple, easy, and boring. Credit Checks and Security Deposits RG Fiber reserves the right to determine your creditworthiness based on your karaoke skills. Just kidding – we don’t do that. Our attorneys would…
When we had just a handful of customers, printing and stuffing envelopes was a joyful process. And it continued to be joyful as we grew and grew…but now…well, the paper cuts are getting old. So, invoices are now emailed to…
By the end of 2017, we learned that we needed to have a late fee policy. Our goal is to keep RG Fiber financially sound for the sake of our employees, customers, vendors, and community. We understand that life happens;…
Thank you! Thank you! Thank you! Honestly, we do a little happy dance when we get to install service for new customer. It really does mean the world to us and serves as the wind in our sails to keep…
We strive to be the most loved internet provider. To us, that means providing you with an unmatched customer experience and awesome internet access. You agree to use our service in a lawful way. Like all providers, we manage our…
As you use our services, we want you to be clear on how we collect and use information and how you can protect your privacy. Our Privacy Policy explains: What information we collect and why we collect it. How we…
RG Fiber Terms of Service RG Fiber equipment and services (“Services”) are provided by RG Fiber, LLC located at 713 High St, Baldwin City, KS 66006, United States, or one of its local subsidiaries (RG Fiber, LLC and its local…
